TACT

TACT is a locally owned and operated janitorial company based in Orange County, dedicated to keeping workplaces clean, healthy, and welcoming. We deliver full-service commercial cleaning solutions with a focus on reliability, professionalism, and consistent results. We’re not a franchise or a rotating crew of anonymous cleaners. Our team is trained, friendly, and easy to communicate with. We show up when we say we will, we respect your space, and we take pride in doing the job right every time — no shortcuts, no excuses. As a local business, our reputation matters. Our clients know us for being dependable, detail-oriented, and trustworthy. Whether it’s daily office cleaning, deep sanitization, or specialty floor care, we build cleaning plans that fit your schedule and support your workflow—without disruption. Your business sets a standard. We help you maintain it. Clean spaces. Clear mind. Trusted service. That’s TACT.

Privacy Policy

TACT Window Cleaning
Newport Beach, California

Effective Date: 1/22/2024

1. Introduction

TACT Window Cleaning (“TACT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you submit your information through lead forms on Meta platforms (including Facebook and Instagram) or contact us directly.

By submitting your information, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you submit a lead form through Meta (Facebook or Instagram), we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Property address

  • Service details or notes

  • Any other information you voluntarily provide

We collect only the information necessary to provide window cleaning services and respond to your inquiry.

3. How We Use Your Information

We use your information to:

  • Respond to service inquiries

  • Provide quotes and schedule appointments

  • Communicate about services or updates

  • Improve our services and customer experience

  • Send follow-up communications regarding your request

We do not sell, rent, or trade your personal information to third parties.

4. How Information Is Collected Through Meta

When you submit a lead form on Meta platforms (such as Facebook or Instagram), your information is collected by Meta and provided to us in accordance with Meta’s data policies.

We only access and use the information you choose to provide through the lead form.

For more information about how Meta handles your data, please refer to Meta’s Privacy Policy.

5. Information Sharing

We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (e.g., scheduling software, CRM systems)

  • When required by law

  • To protect our legal rights

All third-party service providers are expected to safeguard your information.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights (California Residents)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request access to personal information we collect

  • The right to request deletion of your personal information

  • The right to know what categories of information we collect and how it is used

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including for business, legal, or recordkeeping requirements.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

TACT Window Cleaning
Newport Beach, California
Email: jason@tactcleans.com
Phone: ‪(949) 228-6658‬

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.