TACT — PRIVACY POLICY
Effective Date: March 1, 2026 Business Name: Tact Website: tactcleans.com Phone: (949) 228-6658 Service Area: Newport Beach, California
1. Information We Collect
When you submit an inquiry through our website or Meta (Facebook/Instagram) lead forms, we may collect the following information: • Full name • Phone number • Email address • Property address or general location • Service interest (e.g., window cleaning, house washing)
2. How We Use Your Information
We use the information you provide to: • Contact you via SMS, phone, or email to follow up on your service inquiry • Provide quotes and schedule service appointments • Communicate updates about your service • Improve our advertising and marketing efforts
3. SMS Opt-In and Communication
By submitting your information through our Meta lead forms or website, you consent to receive SMS text messages from Tact regarding your inquiry. These messages may include: • Initial follow-up regarding your service request • Quote confirmations and scheduling details • Appointment reminders Message frequency: You will receive no more than 3 automated messages per inquiry, unless you engage in a direct conversation with us. Message and data rates may apply depending on your mobile carrier plan. To opt out of SMS communications at any time, reply STOP to any message. For help, reply HELP or contact us at (949) 228-6658.
4. Cookie and Tracking Practices
Our website (tactcleans.com) may use standard web technologies including cookies and tracking pixels to analyze traffic and improve user experience. We may use Meta Pixel to measure the effectiveness of our advertising campaigns. This data is used only for marketing optimization purposes and is not sold to third parties.
5. Data Security and Handling
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your information is stored securely and accessed only by authorized personnel for the purposes described in this policy. We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law.
6. Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with our SMS platform provider is used solely to facilitate message delivery and is not used for any secondary purpose.
7. User Rights
You have the right to: • Request access to the personal information we hold about you • Request correction or deletion of your personal information • Opt out of SMS communications at any time by replying STOP • Contact us with questions or concerns about your data To exercise any of these rights, contact us at (949) 228-6658 or through our website at tactcleans.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the updated policy.
9. Contact Us
Tact Newport Beach, California Phone: (949) 228-6658 Website: tactcleans.com
TACT — TERMS OF SERVICE
Effective Date: March 1, 2026 Business Name: Tact Website: tactcleans.com Phone: (949) 228-6658
1. Acceptance of Terms
By submitting your information through our website or Meta lead forms, or by using any of our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not submit your information or use our services.
2. Services
Tact provides residential exterior cleaning services in Newport Beach, California, including but not limited to window cleaning and house washing. Service details, pricing, and scheduling are determined on a per-job basis and communicated directly to the customer.
3. SMS Communications — Use Case
By submitting an inquiry through our Meta (Facebook/Instagram) lead forms or website contact form, you expressly consent to receive SMS text messages from Tact. The purpose of these messages is to follow up on your service inquiry, provide a free estimate, and schedule service. SMS message frequency: A maximum of 3 automated messages will be sent per inquiry over a 7-day period unless you initiate further conversation. Message and data rates may apply. Contact your mobile carrier for details.
4. Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any message from Tact. After opting out, you will receive a single confirmation message and no further automated SMS messages will be sent. To re-subscribe, you may contact us directly at (949) 228-6658. For assistance, reply HELP to any message or contact us at (949) 228-6658.
5. Customer Support
For any questions, concerns, or support related to our services or communications, please contact us: Phone / Text: (949) 228-6658 Website: tactcleans.com We aim to respond to all inquiries within 1 business day.
6. Age Restriction
Our services and SMS communications are intended for individuals who are 18 years of age or older. By submitting your information and consenting to receive SMS messages, you confirm that you are at least 18 years old.
7. Carrier Liability Disclaimer
Tact is not liable for delayed or undelivered SMS messages. Message delivery is subject to your mobile carrier's terms and network conditions. Standard message and data rates may apply based on your mobile carrier plan.
8. Limitation of Liability
To the fullest extent permitted by law, Tact shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or communications. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, available at tactcleans.com. By agreeing to these Terms of Service, you also agree to our Privacy Policy.
10. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after any changes constitutes acceptance of the updated terms.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
12. Contact Information
Tact Newport Beach, California Phone: (949) 228-6658 Website: tactcleans.com