TACT — PRIVACY POLICY

Effective Date: March 1, 2026 Business Name: Tact Website: tactcleans.com Phone: (949) 228-6658 Service Area: Newport Beach, California

1. Information We Collect

When you submit an inquiry through our website or Meta (Facebook/Instagram) lead forms, we may collect the following information: • Full name • Phone number • Email address • Property address or general location • Service interest (e.g., window cleaning, house washing)

2. How We Use Your Information

We use the information you provide to: • Contact you via SMS, phone, or email to follow up on your service inquiry • Provide quotes and schedule service appointments • Communicate updates about your service • Improve our advertising and marketing efforts

3. SMS Opt-In and Communication

By submitting your information through our Meta lead forms or website, you consent to receive SMS text messages from Tact regarding your inquiry. These messages may include: • Initial follow-up regarding your service request • Quote confirmations and scheduling details • Appointment reminders Message frequency: You will receive no more than 3 automated messages per inquiry, unless you engage in a direct conversation with us. Message and data rates may apply depending on your mobile carrier plan. To opt out of SMS communications at any time, reply STOP to any message. For help, reply HELP or contact us at (949) 228-6658.

4. Cookie and Tracking Practices

Our website (tactcleans.com) may use standard web technologies including cookies and tracking pixels to analyze traffic and improve user experience. We may use Meta Pixel to measure the effectiveness of our advertising campaigns. This data is used only for marketing optimization purposes and is not sold to third parties.

5. Data Security and Handling

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your information is stored securely and accessed only by authorized personnel for the purposes described in this policy. We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law.

6. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with our SMS platform provider is used solely to facilitate message delivery and is not used for any secondary purpose.

7. User Rights

You have the right to: • Request access to the personal information we hold about you • Request correction or deletion of your personal information • Opt out of SMS communications at any time by replying STOP • Contact us with questions or concerns about your data To exercise any of these rights, contact us at (949) 228-6658 or through our website at tactcleans.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the updated policy.

9. Contact Us

Tact Newport Beach, California Phone: (949) 228-6658 Website: tactcleans.com